FAQs

How to check voicemail

Voicemail If your Message Waiting Indicator (MWI) light is on, or you hear a stutter dial tone when you place a call, then you have a message waiting in your voicemail.  You can press the VOICEMAIL button or dial *97 to access your voicemail.  You will need to enter your voicemail PIN.  If you are away from your desk, you… Read More »How to check voicemail

Call Pick-Up

Call Pick-Up Your phone may or may not be part of one or more call pick-up groups.  If it is, then this feature will allow you to pick up a call that is ringing at another phone that is a member of the same call pick-up group(s).  This allows someone to answer the phone of someone else who is not… Read More »Call Pick-Up

Changing Between Handset and Speakerphone During a Call

Changing Between Handset and Speakerphone During a Call At any time, you can change between handset, speakerphone, and headset by pressing the appropriate button.  Note that if the handset is placed on the phone during a call, the call will be terminated unless the speakerphone or headset button is pressed first.