What We Do

 

Using Voice Over Internet (VOIP) devices and servers, Bitnetix provides business communication systems that incorporate PBX telephone systems, desktop phones, mobile phone apps, computer-based software phones, cloud-based hosted systems, and intelligent call routing that lets you decide what is the best way for your customers to communicate with you.  This helps you project the image you want, makes your small business look bigger, and increases the perceived value of your business in the eyes of your customers, partners, and vendors.

For larger businesses, a custom, on-site phone system at your site (or multiple sites) allows the most flexibility and ease of connectivity with existing devices and telecommunications access types (analog phone lines, PRIs, etc).  For smaller businesses, or as a hybrid approach with on-site servers, Bitnetix also provides a hosted telephone platform in the cloud.  This allows you to just put a phone on your desk and use our system via an Internet connection to make and take all of your phone calls.

By merging on-site, hosted, and backup systems into a seamless hybrid design, your business is always providing the right communication at the right time for your customers.  If your Internet is down, our cloud-based system can take over for you.  If your office is flooded, our backup system can be used to allow your mobile work force to continue working.  This ability to provide business continuity and disaster recovery in an emergency means that you are never without the means to continue to run your business, even if your business is literally underwater, on fire, or blown away in a tornado.  This helps you project the image you want, makes your small business look bigger, and increases the perceived value of your business in the eyes of your customers, partners, and vendors.

Won’t you contact us today to discuss how we can help you use your telephone system to look bigger, project a more mature corporate image, recover from disaster, and provide the right communication at the right time for your small business?

We are the Business of Communication.

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